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Appointment Policy

Hospital hours are 7:00AM – 6:00PM Monday through Friday, and 7:30AM – 1:00PM on Saturday. Doctors Hours are 8:00AM – 5:30PM Monday through Friday, and 8:00AM – 12:30PM on Saturday. The clinic is closed on Tuesdays from 12:00 to 2:30 pm for staff training. Appointments are recommended to decrease waiting time. Walk-ins are accepted when time permits between appointments. Emergencies always have priority. Complimentary day boarding is encouraged for those with a busy schedule. This is a complimentary service except when no medical care is being requested.

Pre-surgical Policy

Dogs/cats – no food after midnight.

Pre-anesthetic bloodwork is recommended for elective procedures and if chosen, must be collected one day in advance of surgery. Dogs and cats should be prevented from eating after midnight but may have water. Pets will be admitted for surgery between 7 and 8 am. Please plan on 10 to 15 minutes to discuss the surgery and recommendations with a surgical technician.

After-Hours Emergencies

After-hour emergencies, when of a nature that can be dealt with using limited staff are sometimes accommodated. Most emergencies are best treated by the Peninsula Animal Referral Center, a state of the art, fully staffed, after-hours facility located in Tabb (874-8115), 5-1/2 miles south of GAH on Highway 17.

Peninsula Animal Referral Center
1120 George Washington Memorial Highway (Rt. 17)
Telephone: 757-874-8115

Payment Options

Payment is due at time of service. We accept cash, personal checks, Visa, MasterCard, American Express, Discover, Care Credit, and Traveler’s checks. New clients receive a $20 credit against their first exam. Wellness Plans are available which provide discounts for most elective services.